If your order status hasn't changed, or if you haven't received your tracking number within 5 days of your purchase, don't worry.

It takes some time for the delivery provider information to be updated, but this has no impact on the originally estimated delivery time (10 to 14 business days).

In the most extreme cases, the total delivery time can be up to 3 weeks.

We process orders within 24 business hours, and subject to availability, your order will be shipped within 3 to 5 days. Our packages usually arrive within 12 business days, but depending on the time of year, delivery may take up to 21 business days.

Once your order has been shipped, you will receive an email with a tracking link so you can track your package. We will send you email updates as your package is in transit. In rare cases, total delivery time may take up to 21 business days (e.g., sporting events, strikes, restrictions, etc.).

Rest assured that your data is completely secure on www.kickoff-store.com, as it is fully encrypted, making it inaccessible to unauthorized third parties. We rely on trusted payment processors like Stripe, which are known for their reliability and expertise in the payments industry.

You can modify your order within 24 hours of making your payment. After 24 hours, we will no longer be able to modify your order.

If you wish to cancel your order, please send us an email with your order number within 24 hours of your purchase. After 24 hours, your order will be processed and we will no longer be able to cancel it.